Holiday Inn Augusta West I-20

441 Park West, Augusta, GA, United States, 30813show map
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Highlights
8
FabulousBased on  75 reviews
Overview

Located close to monuments, a museum and an amphitheater, Holiday Inn Augusta West I-20 offers a golf course and concerts. Holiday Inn Augusta West I-20 has welcomed guests in Augusta since 2005.

Major Augusta sights, such as Laurel & Hardy Museum and Signal Corps Museum are located nearby.

Holiday Inn Augusta West I-20 can be reached in a 25-minute drive from Bush Field airport.

Rooms

This contemporary hotel comprises 130 guestrooms with individual climate control, high-speed internet, cable TV, an individual safe and a fridge. The non-smoking rooms feature bathrooms with a shower, a hairdryer and bath sheets.

Eat & Drink

The property offers a casual restaurant serving American cuisine. The beer bar serves liquors, wines and tea. A variety of dishes are served in Big Daddy's and Amici's, which are 10 minutes’ walk away.

A full breakfast is served and charges are applicable. 

Services

The property offers a meeting room, a business corner and a photocopier for business needs.

Relax

On-site spa options feature a massage room and a Jacuzzi. For active guests, there are a gym and a fitness centre at the hotel.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   130.

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Facilities
Wi-Fi
Parking

On-site car park

Luggage storage
24-hour services

Late check-in/ -out

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Fitness/ Gym

Fitness centre

Swimming pool

Indoor swimming pool

Spa and relaxation

Jacuzzi

Massage

Spa centre

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course

Services

  • Room service
  • Car rental
  • Laundry
  • Dry cleaning
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service

Dining

  • Breakfast
  • Restaurant
  • Bar/ Lounge area

Business

  • Business centre
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children

  • Cots
  • Babysitting/Child services
  • Children's buffet

Spa & Leisure

  • Indoor swimming pool
  • Spa centre
  • Jacuzzi
  • Massage
  • Library

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Adjoining rooms
  • Sitting area
  • Tea and coffee facilities
  • In-room desk
  • Ironing facilities

Bathroom

  • Bathtub shower combination
  • Hair dryer
  • Free toiletries

Self-catering

  • Kitchen
  • Refrigerator
  • Microwave

Bedroom

  • Down duvets

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Paid films
  • Multi-line phone
  • Free local telephone calls
  • Data ports
  • CD player

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
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Rooms and availability

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Location
Getting around
Airports
Daniel Field (DNL)5.5 mi
Bush Field (AGS)12.0 mi
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Reviews
8.0
FabulousBased on  75  reviews

Rating by category:

6.7
Location
8.8
Rooms
7.3
Service
  • 5.4
    Guest rating

    Location was good.

    Under renovation!!!! Did not know this. Then when we tried to check in they said they were overbooked and did not have a room, then they found a room but it was a double that had been smoked in. Finally after 3 complaints got the king room we requested.

  • 10.0
    Exceptional

    Hotel was in great shape and the free breakfast bar was fantastic. Rooms were large and very clean. We only stayed one night but will stay again if traveling thru the area.

  • 7.8
    Fabulous

    Inclusive full breakfast Friendly staff

  • 7.8
    Fabulous

    Wait staff in lounge, not responsive

  • 9.6
    Exceptional

    The desk clerk was friendly. I really liked the walk-in shower. The bed was very comfortable - we both slept well all night long. The curtains kept the room dark. Overall a great experience! Will be staying again instead of Ha.... Inn.

    Breakfast was a bit behind, but it was all right because it was a FULL buffet. The server was friendly and helpful.

  • 7.0
    Very good

    Staff was good , the lady's working at the breakfast buffet where amazing!!

    Shower curtains

  • 9.2
    Superb

    The bed was very comfortable and the whole property was very neat and clean inside and outside

  • 7.0
    Very good

    Room,bed was very nice and comfortable.

    Breakfast was ill prepared and not very good.

  • 2.8
    Guest rating

    When we checked into the room we were assigned it smelled like stale tobacco smoke. We asked to be re-assigned to a new room and after waiting 15 minutes we went to our new room only to find that the delay was to give housekeeping time to spray the new room with air freshener and turn on the air conditioning to cool the room. Once we turned the AC off and the air freshener dissipated, the new room smelled like stale tobacco smoke as well and what I had to live with for two days. As an IHG member we are VERY disappointed that this property does not inforce its "no smoking" policy and for trying to trick us into believing that the new room we where assigned to was smoke free. This dishonesty shows they know they are assigning guests to smoke stained rooms. We will not stay at this property again.

  • 10.0
    Exceptional

    Lovely clean hotel, very friendly helpful staff

  • 5.0
    Guest rating

    It was convenient to other sites.

    Staff was slow and unresponsive. Had to ask multiple times for towels, etc. At the breakfast buffet, the staff were eating and socializing in front of the guests loudly. They hovered around as we were getting up to leave, seeming to be most interested in getting a tip. Carpets were stained and the site did not seem very clean.

  • 10.0
    Exceptional

    Staff was very nice. Hotel was very nice.

  • 9.6
    Exceptional

    Breakfast was really good

    On the weekends, a lot of people hanging out in the lobby

  • 8.2
    Fabulous

    Staff was very friendly.

    Breakfast Buffet was constantly out of different food.

  • 10.0
    Exceptional

    everything

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Highlights
8
FabulousBased on  75 reviews
Good to know
Check-infrom 3 pmFREECheck-outuntil 12 pmFREE
Children & extra bedsOne child0 - 19 yearsExisting beddingFREE
PetsPets are not allowed.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Daniel Field (DNL)5.5 mi
Bush Field (AGS)12.0 mi
+ More- Less
Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
Select date
Rooms and Guests
0Guests / room